10% charges for the tour cancelled before 45 days of arrival date
50% cancellation charges for the tour cancelled before 15 days of arrival date
No refund for less than 15 days of arrival date and for any change of itinerary
The above policy doesn't apply to the hotels. For hotels&in particular the luxury hotels, please check with us, as different luxury hotels have their own cancellation policy.
Flight Cancellation Policy:
70% refund for cancellation made before 31 days of travel date (Documentation charge applicable)
40% refund for cancellation made before 20 days of travel date (Documentation charge applicable)
20% refund for cancellation made before 07 days of travel date (Documentation charge applicable)
NO refund for cancellation made less than 07 days and after travel date
Treks:
For high altitude treks, insurance is mandatory.
All our trekking routes are designed and approved by the Department of Tourism. If you are not able to complete the trek, BST doesn't take any responsibility. BST is not responsible if the trails are not of your expected standard or of difficulty grade. Also due to high altitude terrain and being isolated, BST doesn't take any responsibility if the routes are not in a good condition.
For trekking, if the group finishes the trek or incompletes the trek before the scheduled date, the guests must pay for the extra days.
Others:
Proposed itinerary is subject to availability of the hotels.
Goods at your own risk. We don't take any responsibility for any loss or damage of your personal belongings during your stay here in Bhutan.
Please note that in the Himalayas, conditions can be unpredictable and flexibility is the key. While we endeavor to follow the itinerary and run all activities as described, our guides may suggest an alternative if circumstances change or the weather turns. This is for your comfort, safety and continued enjoyment.